DELIVERY AND RETURN POLICY
DELIVERY INFORMATION PROCESSING TIME
Orders are processed immediately and your order will arrive within 1-2 business days.
DELIVERY METHODS
We offer two delivery options free shipping for purchases over SEK 500 and standard shipping which is SEK 49 and these prices apply within Sweden.
PLACE OF DELIVERY
We currently ship worldwide. For international delivery, please contact our customer support team or our chat.
ORDER FOLLOW-UP
Once your order has been shipped, you will receive a tracking number via email, allowing you to follow the progress of your package.
DELIVERY COSTS
Delivery costs are calculated based on the weight, size and destination of your order. You can see the exact delivery cost during the checkout process.
RETURNS
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you are entitled to a return or exchange. Contact our customer support team or our chat.
TIME FRAME FOR RETURNS
You have 7 days from the delivery date to initiate a return or exchange. To start the process, please contact our customer support team or our chat.
SHIPPING COSTS ON RETURNS
If the return is not due to an error on our part, you are responsible for the return shipping costs. We recommend that you use a trackable shipping method and keep the receipt as proof of your return.
REFUNDS AND EXCHANGES
After we receive your returned item and inspect it, we will process your refund or exchange. Refunds will be issued to the original payment method within 2 business days. Exchanges are sent after the return has been received.
DAMAGED OR DEFECTIVE GOODS
If your order is damaged or defective when it arrives, please contact us immediately. We will work to resolve the issue quickly by offering a replacement or refund. Contact us if you have any questions or need help with your delivery or return, please contact our customer support team at nambi@mail.com or our chat.
We are here to help you and to make sure your shopping experience is smooth and enjoyable.
Thank you for choosing Nambi
